Privacy policy

Privacy Policy

Last updated: August 30, 2026

Rozest is operated by Zhang Ze (张泽), an individual operator trading as yurundiguan. Our business address is yurundiguan, Linhe District, Bayannur, Inner Mongolia Autonomous Region, China (内蒙古巴彦淖尔市临河区宇润滴灌). We are responsible for personal information handled through rozest.shop.

Information we collect

We collect information you provide when you browse, place an order, create an account, contact us, or subscribe to marketing communications. This can include your name, email address, phone number, billing and delivery address, order details, payment-status information, and customer-support messages. We also receive limited device and browsing information, such as IP address, browser details, cookies, and pages viewed.

How we use information

We use personal information to process and deliver orders, provide customer support, prevent fraud and security incidents, operate and improve the store, comply with legal obligations, and send marketing communications where permitted or with your consent. Where applicable, we process information to perform a contract with you, with your consent, to comply with legal obligations, or for legitimate interests such as fraud prevention and store security.

Service providers and international transfers

We may share relevant information with Shopify, payment providers, shipping and logistics providers, technology and security providers, and professional advisers when needed to operate our store or comply with law. Payment-card information is processed by our payment providers.

We operate from China and our service providers may process personal information in China and other countries or regions, including places where privacy laws differ from those of your home country. For individuals in the EEA, UK, or Switzerland, where a transfer mechanism is required, we use an available lawful mechanism, such as an adequacy decision, Standard Contractual Clauses, or another valid transfer mechanism, together with appropriate technical and organisational safeguards where applicable.

Cookies and similar technologies

We use three types of cookies and similar technologies: necessary cookies, which support checkout, security, account access, and core store functions; analytics cookies, which help us understand store performance and usage; and marketing cookies, which may help measure advertising or show more relevant promotions. Necessary cookies are required for core functionality. Where required by law, we seek consent before placing optional analytics or marketing cookies.

You can manage optional cookies through the cookie-preference controls on the site when available, your browser settings, or applicable advertising-platform controls. Blocking cookies can affect some store features. Where required by applicable law, we treat a valid browser-based opt-out preference signal as a request to opt out of relevant cookie-based sale or sharing activities.

Your privacy choices and rights

Depending on applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or information about your personal data, and to object to certain processing or request portability. You may withdraw consent at any time where processing is based on consent. To exercise a right or ask a privacy question, email zhze670079074@gmail.com or contact us on WhatsApp at +86 131 4178 4493.

We do not sell personal information for money. If our use of cookies or advertising technology is considered a sale or sharing under applicable law, you may request to opt out using the methods above. We will not discriminate against you for exercising applicable privacy rights.

Children

Rozest is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

Retention and updates

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and record-keeping requirements. We may update this policy from time to time and will post the updated version on this page.