Terms of service

Terms of Service

Last updated: August 30, 2026

About these terms

Rozest is operated by Zhang Ze (张泽), an individual operator trading as yurundiguan. By visiting rozest.shop, creating an account, or placing an order, you agree to these Terms of Service and our published policies.

Products, prices, and orders

Products are offered subject to availability. Product images and descriptions are provided for general shopping information; colors and appearance can vary by screen or device. Prices, currencies, applicable taxes, and shipping charges shown at checkout apply to your order, subject to the correction of obvious errors.

We may refuse, cancel, or limit an order when payment cannot be authorized, fraud or misuse is suspected, product or price information contains an error, stock is unavailable, the address is unserviceable, information needed to complete the order is missing, an order may violate law or sanctions, or the purchase appears intended for unauthorised resale. If we cancel an order after payment has been taken, we will arrange an appropriate refund to the original payment method.

If you wish to cancel an order, contact us promptly. We will try to process a cancellation before dispatch, but cannot guarantee cancellation once an order has entered fulfilment. After dispatch, the Refund and Returns Policy applies.

Shipping, returns, and customer information

You agree to provide accurate order, payment, and delivery information and to review your address before checkout. Our Shipping Policy and Refund and Returns Policy form part of these terms.

Acceptable use

You must not misuse this website, interfere with its operation, attempt unauthorised access, use automated means to disrupt the store, submit fraudulent orders, or use the site for unlawful purposes.

Intellectual property

Unless otherwise stated, the Rozest name, yurundiguan name, website content, product presentations, photographs, graphics, designs, text, and other materials are owned by us or our licensors and are protected by applicable intellectual-property laws. You may view them for personal, non-commercial shopping use only. You may not copy, reproduce, modify, distribute, publish, scrape, or use them commercially without our prior written permission.

Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the store and its content are provided on an as-available basis. We do not exclude any consumer guarantee, warranty, or right that cannot lawfully be excluded.

To the maximum extent permitted by law, Rozest and its operator will not be liable for indirect, incidental, special, consequential, or punitive losses, or for loss of profits, revenue, data, goodwill, or business opportunity. Our aggregate liability arising from a product or order will not exceed the amount you paid for the product giving rise to the claim, except where applicable law requires a higher amount or does not permit this limitation.

Changes and contact

We may update these terms by posting a revised version on this page. Questions about these terms can be sent to zhze670079074@gmail.com or WhatsApp +86 131 4178 4493. Nothing in these terms limits rights that cannot be excluded under applicable law.